Data Protection Statement
This statement confirms Richardsons Ceramics commitment to protect your privacy and to process your personal information in a manner that meets the requirements of the EU’s General Data Protection Regulation.
Who are we?
Richardson’s Ceramics (WRJB Ltd)
How do we collect information from you?
We obtain information about you when you visit us on our website complete one of the online forms or contact us by telephone with an inquiry.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, telephone number, If you purchase a product from us and pay by bank transfer or credit card, we do not hold bank details or credit card information. Credit card information is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, and for bank payments it is you who pay us by electronic funds transfer directly with your own bank.
How is your information used?
We may use your information to:
- Send you communications which you have requested or that may be of interest to you.
- To comply with our legal and regulatory obligations
- Process a job application
- Retention of personal information
We will not keep your personal information for longer than is necessary for our purposes
Who has access to this information?
Only staff members of Richardsons Ceramics have access to your information. We do use a CRM system and our supplier is a data processor on our behalf.
We do not sell or rent your information to third parties
We will not share your information with third parties for marketing purposes.
This website uses Google Analytics tracking which has been set to anonymise traffic data, so we cannot identify users or access any personal data. There are no other cookies set for this website.
Google have developed a Google Analytics opt-out browser extension to provide the ability to prevent any data from being collected for analytics.
You have a choice in relation to whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can let us know that by unsubscribing from our communications by clicking the ‘Unsubscribe’ button or by verbally telling us during a telephone call or by emailing email@example.com and letting us know.
We will not contact you for marketing purposes by email, phone or text message if you have opted out of this type of communication. It is rare for us to contact you by post, but we will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted this way. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org or by telephone on 01-9104046.
How you can access and update your information
The accuracy of your information is important to us. You have the right to ask for a copy of the information Richardsons Ceramics hold about you and there is no cost for these requests. To do this you should complete our Subject Access Request form – available on request to email@example.com . This can then be emailed to firstname.lastname@example.org or sent to us by post to Richardsons Ceramics-Dublin Showroom, Unit C, Blarney House, Baldonnell Business Park, Dublin 22.
If you change email address or think any of the other information we hold is inaccurate or out of date, please email us email@example.com or write to us by post to Richardsons Ceramics-Dublin Showroom Unit C, Blarney House, Baldonnell Business Park, Dublin 22.
In case of Data Breach at Richardson Ceramics
If Richardsons Ceramics becomes aware of a security breach to any data that we hold that is Customer Personal Data and which results in accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Customer Personal Data, Richardsons Ceramics will notify the Customer without undue delay and will notify supervisory authorities under the Data Protection Legislation. Such notification shall be provided to the Customer Representative (in the case of a company) or the Customer himself/herself where the business relationship is with an individual client. For the avoidance of doubt, Richardsons Ceramics shall not be required to notify Customer Representative / Customer of any unsuccessful attempts or activities that do not compromise the security of Customer Personal Data.
All companies or individual customers whose IT equipment and/or infrastructure is supported by Motherboard are solely responsible for complying with incident notification laws applicable to the Company or Customer under the Data Protection Legislation. Notwithstanding the foregoing, Richardsons Ceramics will cooperate and provide all reasonable assistance with respect to complying with third party notification obligations under the Data Protection Legislation.
Richardsons Ceramics notification of or response to a data breach incident will not be construed as an acknowledgement by Richardsons Ceramics of any fault or liability with respect to the data breach.
Links to other websites
The Richardsons Ceramics website will from time to time contain links to other sites. Richardsons Ceramics is not responsible for the data protection and privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the data protection and privacy statements on other websites you visit which may collect personally identifiable information. This statement applies only to our website.
Transferring your information outside of Europe
We use secure European servers to store your data, and will not transfer your information outside of the EU. We take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
Complaints about how we process your personal information
In the first instance, an individual should contact Richardsons Ceramics. Complaints should be addressed to:
The Managing Director,
Baldonnell Business Park,
While every reasonable effort is made to ensure that the information held by Richardsons Ceramics is accurate, no guarantees for the currency or accuracy of information are made. Information held by Richardsons Ceramics on third parties is held ‘as is’ These terms and conditions shall be covered by and construed in accordance with the laws of the Republic of Ireland. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
This statement may change from time to time. You should therefore review it regularly. Last updated January 2022.